Cairn Hotel Group
Corporate Social Responsibility

Our Commitment

Cairn Group is proud to provide unique solutions and spaces to leisure and business guests across a diverse portfolio of 29 branded and unbranded hotels and 8 independent bars and restaurants in the UK. We recognize the influence and impact our business has on the environment and the communities in which we operate.

We are committed to sustainability and to minimizing our environmental footprint while enhancing the well-being of our guests, employees, and local communities. We are supported in our CSR practices and journey by the world-leading sustainability accreditation partner, Green Tourism.


Cairn Hotel Group recognizes the importance of community sustainability and is committed to operating its hotels in a manner that supports and enhances the communities in which they operate. We will do this through:

  • Community sponsorship and investment
  • Supporting small and local businesses within our operations
  • Implementing conservation and protection measures in venue grounds
  • Providing team members with the tools to engage in community clean-up projects
  • Engaging educational establishments regarding employment opportunities and training
  • Partnering with local community groups regarding health and wellness activities


Cairn Group is a proud Green Tourism partner, receiving 31 Silver and Bronze accreditations December 2023. Green Tourism assessed our business against 15 sustainability criteria grouped under the pillars of People, Places and Planet.

As responsible members of the hospitality industry, it is crucial for us to take proactive steps to minimize our environmental impact and promote sustainability. We will do this through:

  • Reduction in energy usage
  • Implementation of voltage optimisation programs
  • LED lighting implementation across all venues
  • Renewable and sustainable product adoption
  • Eco-certified electrical product investment
  • Reduction in single-use products
  • Smart Dispense system implementation
  • Water dispenser installation
  • Utilization of products that are kinder to the environment
  • Aerosol use elimination
  • Sustainable waste management
  • Collaboration with accredited national partners on actions to that drive sustainability


We believe in providing a safe and healthy workplace for all team members. We are committed to continually improving our business practices and minimizing our environmental impact. Our team members play a vital role in reducing our footprint by actively participating in sustainability efforts. We will do this by implementing and promoting:

  • Sustainability Champions across every Cairn Group venue
  • A Sustainability Team feedback forum
  • Sustainability education
  • Sustainable travel initiatives including car-share and cycle-to-work schemes
  • Engaging in local transport partnerships and promotion
  • Electric vehicle investment across our owned fleet
  • EV charging points across our venues
  • Diversity, equity, and inclusion policies
  • Health and well-being programs


Guests play a critical role in promoting sustainability in hotels. By making conscious choices during their stay, such as reducing energy and water usage, properly disposing of waste, and using eco-friendly products, guests can help minimize the environmental impact of their stay. We will support guests in this by implementing and promoting:

  • The Stay Your Way Program – a unique program designed to provide our guests with a sustainable stay tailored to them
  • Sustainable travel options to venues
  • Local transport partnerships
  • Installation of EV charging points across venues

Feedback Welcome

At Cairn Group we value guest feedback and input in driving innovative ideas to reduce the environmental impact of our hotels. We encourage our guests to send feedback to each venue, sharing their ideas and suggestions for reducing waste, conserving resources, and promoting sustainable practices. By working together with our guests, we can continue to build a sustainability program that provides our guests with the flexibility and freedom to stay in a way that aligns with their values and preferences, while also contributing to a more sustainable future.

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